Buffalo Rock Vending is Now Canteen — What That Means for Your Business

If your vending services used to be handled by Buffalo Rock, you may have noticed a shift recently. That’s because Buffalo Rock sold its vending division to Canteen. Overnight, many local businesses found themselves transitioned into a new provider—without any say in the matter.

At Twelve Baskets, we’ve heard from several companies frustrated by this change. Maybe you’ve noticed slower response times. Maybe the equipment looks different or the service feels more corporate. Or maybe you’re just wondering what your options are now.

We’re here to help.

Who Is Canteen?

Canteen is a large, national vending and micro-market provider. While they have broad reach and resources, that scale can sometimes come at the cost of personal service. What might have once felt local and familiar may now feel remote and hard to reach.

Why This Matters to You

Here’s what we’ve heard from former Buffalo Rock customers:

• Communication dropped off after the transition

• Machines are being restocked less often

• Service requests take longer to get resolved

• They didn’t realize they were now Canteen customers until something went wrong

If this sounds familiar, you're not alone. And you don’t have to stick with it.

There’s a Better Option

Twelve Baskets is a locally owned vending and micro-market company serving Montgomery and the surrounding tri-county area. We offer:

• Fast, personal service from real people

• Modern, well-maintained equipment

• Custom product selections based on your team’s preferences

• No-cost vending and breakroom solutions tailored to your business

We started in 2015 with one goal: to do vending better. And we're proud to say many of our current clients made the switch after getting fed up with "big box" vending service.

Thinking About Making a Change?

If you're ready for better service, we’d love to talk. Switching vending providers is easier than you think—and we’ll walk you through every step.